Ticketing line 020 7024 2060
Mon – Wed: 11am – 5pm
Thu – Fri: 11am – 9pm
Sat: 3:30pm – 10:30pm
Sun: 4:30pm – 9pm
Bank Holiday’s – Opening times are subject to change
If there are no shows on in the evening, the Box Office will close at 5pm.
Returning Tickets
Tickets are non refundable. If you need to cancel a booking we can credit your Comedy Store account with the ticket price for you to re-use within 12 months of receipt. If you know the date you wish to change to then let our box office team know. We accept returns up until 5pm on the day of the performance (1pm on matinee and afternoon shows) unless we are sold out. If your ticket is resold for a sold out show we will issue ticket price as credit to the bookers account. Please note that we cannot guarantee the resale of your ticket.
Sold Out Performances
All 400 seats are available to purchase ahead of the day. When a performance sells out contact the box office to be added to the waiting list. If you do not hear from our box office before 5pm on the day of the show then unfortunately we haven’t had enough returns
Credit
Credit can be used for tickets, food and drink add-ons and merchandise through box office purchase only. Credit cannot be used in person at the bar and diner.
When shopping online you will see any available credit at the checkout page. Make sure you are using the same log in details as your original booking. If you’d like to know how much credit you have on your account then get in touch!
Booking Fees
We charge £2 per ticket. Booking fees apply to all telephone and web bookings
Concessions
When concessions are available tickets will need to be collected from the Box Office and ID will need to be shown. For Student concessions we will need to see a current Student ID with expiry date. For NHS concessions we need to see an NHS ID card, Blue Light cards are not accepted.
IF YOU CAN’T MAKE IT SIMPLY CONTACT THE BOX OFFICE